Abstract:In two-sided marketplaces such as online flea markets, recommender systems for providing consumers with personalized item rankings play a key role in promoting transactions between providers and consumers. Meanwhile, two-sided marketplaces face the problem of balancing consumer satisfaction and fairness among items to stimulate activity of item providers. Saito and Joachims (2022) devised an impact-based fair ranking method for maximizing the Nash social welfare based on fair division; however, this method, which requires solving a large-scale constrained nonlinear optimization problem, is very difficult to apply to practical-scale recommender systems. We thus propose a fast solution to the impact-based fair ranking problem. We first transform the fair ranking problem into an unconstrained optimization problem and then design a gradient ascent method that repeatedly executes the Sinkhorn algorithm. Experimental results demonstrate that our algorithm provides fair rankings of high quality and is about 1000 times faster than application of commercial optimization software.
Abstract:Currently, many e-commerce websites issue online/electronic coupons as an effective tool for promoting sales of various products and services. We focus on the problem of optimally allocating coupons to customers subject to a budget constraint on an e-commerce website. We apply a robust portfolio optimization model based on customer segmentation to the coupon allocation problem. We also validate the efficacy of our method through numerical experiments using actual data from randomly distributed coupons. Main contributions of our research are twofold. First, we handle six types of coupons, thereby making it extremely difficult to accurately estimate the difference in the effects of various coupons. Second, we demonstrate from detailed numerical results that the robust optimization model achieved larger uplifts of sales than did the commonly-used multiple-choice knapsack model and the conventional mean-variance optimization model. Our results open up great potential for robust portfolio optimization as an effective tool for practical coupon allocation.