Hearing the Robot's Mind: Sonification for Explicit Feedback in Human-Robot Interaction

Social robots are required not only to understand human intentions but also to effectively communicate their intentions or own internal states to users. This study explores the use of sonification to provide explicit auditory feedback, enhancing mutual understanding in HRI. We introduce a novel sonification approach that conveys the robot's internal state, linked to its perception of nearby individuals and their interaction intentions. The approach is evaluated through a two-fold user study: an online video-based survey with $26$ participants and live experiments with $10$ participants. Results indicate that while sonification improves the robot's expressivity and communication effectiveness, the design of the auditory feedback needs refinement to enhance user experience. Participants found the auditory cues useful but described the sounds as uninteresting and unpleasant. These findings underscore the importance of carefully designed auditory feedback in developing more effective and engaging HRI systems.

A Service Robot in the Wild: Analysis of Users Intentions, Robot Behaviors, and Their Impact on the Interaction

We consider a service robot that offers chocolate treats to people passing in its proximity: it has the capability of predicting in advance a person's intention to interact, and to actuate an "offering" gesture, subtly extending the tray of chocolates towards a given target. We run the system for more than 5 hours across 3 days and two different crowded public locations; the system implements three possible behaviors that are randomly toggled every few minutes: passive (e.g. never performing the offering gesture); or active, triggered by either a naive distance-based rule, or a smart approach that relies on various behavioral cues of the user. We collect a real-world dataset that includes information on 1777 users with several spontaneous human-robot interactions and study the influence of robot actions on people's behavior. Our comprehensive analysis suggests that users are more prone to engage with the robot when it proactively starts the interaction. We release the dataset and provide insights to make our work reproducible for the community. Also, we report qualitative observations collected during the acquisition campaign and identify future challenges and research directions in the domain of social human-robot interaction.

Systematic analysis of requirements for socially acceptable service robots

In modern society, service robots are increasingly recognized for their wide range of practical applications. In large and crowded social spaces, such as museums and hospitals, these robots are required to safely move in the environment while exhibiting user-friendly behavior. Ensuring the safe and socially acceptable operation of robots in such settings presents several challenges. To enhance the social acceptance in the design process of service robots, we present a systematic analysis of requirements, categorized into functional and non-functional. These requirements are further classified into different categories, with a single requirement potentially belonging to multiple categories. Finally, considering the specific case of a receptionist robotic agent, we discuss the requirements it should possess to ensure social acceptance.

Predicting the Intention to Interact with a Service Robot:the Role of Gaze Cues

For a service robot, it is crucial to perceive as early as possible that an approaching person intends to interact: in this case, it can proactively enact friendly behaviors that lead to an improved user experience. We solve this perception task with a sequence-to-sequence classifier of a potential user intention to interact, which can be trained in a self-supervised way. Our main contribution is a study of the benefit of features representing the person's gaze in this context. Extensive experiments on a novel dataset show that the inclusion of gaze cues significantly improves the classifier performance (AUROC increases from 84.5% to 91.2%); the distance at which an accurate classification can be achieved improves from 2.4 m to 3.2 m. We also quantify the system's ability to adapt to new environments without external supervision. Qualitative experiments show practical applications with a waiter robot.