The Multi-Range Theory of Translation Quality Measurement: MQM scoring models and Statistical Quality Control

The year 2024 marks the 10th anniversary of the Multidimensional Quality Metrics (MQM) framework for analytic translation quality evaluation. The MQM error typology has been widely used by practitioners in the translation and localization industry and has served as the basis for many derivative projects. The annual Conference on Machine Translation (WMT) shared tasks on both human and automatic translation quality evaluations used the MQM error typology. The metric stands on two pillars: error typology and the scoring model. The scoring model calculates the quality score from annotation data, detailing how to convert error type and severity counts into numeric scores to determine if the content meets specifications. Previously, only the raw scoring model had been published. This April, the MQM Council published the Linear Calibrated Scoring Model, officially presented herein, along with the Non-Linear Scoring Model, which had not been published before. This paper details the latest MQM developments and presents a universal approach to translation quality measurement across three sample size ranges. It also explains why Statistical Quality Control should be used for very small sample sizes, starting from a single sentence.

Neural Machine Translation of Clinical Text: An Empirical Investigation into Multilingual Pre-Trained Language Models and Transfer-Learning

We conduct investigations on clinical text machine translation by examining multilingual neural network models using deep learning such as Transformer based structures. Furthermore, to address the language resource imbalance issue, we also carry out experiments using a transfer learning methodology based on massive multilingual pre-trained language models (MMPLMs). The experimental results on three subtasks including 1) clinical case (CC), 2) clinical terminology (CT), and 3) ontological concept (OC) show that our models achieved top-level performances in the ClinSpEn-2022 shared task on English-Spanish clinical domain data. Furthermore, our expert-based human evaluations demonstrate that the small-sized pre-trained language model (PLM) won over the other two extra-large language models by a large margin, in the clinical domain fine-tuning, which finding was never reported in the field. Finally, the transfer learning method works well in our experimental setting using the WMT21fb model to accommodate a new language space Spanish that was not seen at the pre-training stage within WMT21fb itself, which deserves more exploitation for clinical knowledge transformation, e.g. to investigate into more languages. These research findings can shed some light on domain-specific machine translation development, especially in clinical and healthcare fields. Further research projects can be carried out based on our work to improve healthcare text analytics and knowledge transformation.

Predicting Perfect Quality Segments in MT Output with Fine-Tuned OpenAI LLM: Is it possible to capture editing distance patterns from historical data?

Translation Quality Estimation (TQE) is an essential step before deploying the output translation into usage. TQE is also critical in assessing machine translation (MT) and human translation (HT) quality without seeing the reference translations. This work examines whether the state-of-the-art large language models (LLMs) can be fine-tuned for the TQE task and their capability. We take ChatGPT as one example and approach TQE as a binary classification task. Using \textbf{eight language pairs} including English to Italian, German, French, Japanese, Dutch, Portuguese, Turkish, and Chinese training corpora, our experimental results show that fine-tuned ChatGPT via its API can achieve a relatively high score on predicting translation quality, i.e. \textit{if the translation needs to be edited}. However, there is definitely much space to improve the model accuracy, e.g. they are 82.42\% and 83.69\% for English-Italian and English-German respectively using our experimental settings. English-Italiano bilingual Abstract is available in the paper.

Student's t-Distribution: On Measuring the Inter-Rater Reliability When the Observations are Scarce

In natural language processing (NLP) we always rely on human judgement as the golden quality evaluation method. However, there has been an ongoing debate on how to better evaluate inter-rater reliability (IRR) levels for certain evaluation tasks, such as translation quality evaluation (TQE), especially when the data samples (observations) are very scarce. In this work, we first introduce the study on how to estimate the confidence interval for the measurement value when only one data (evaluation) point is available. Then, this leads to our example with two human-generated observational scores, for which, we introduce ``Student's \textit{t}-Distribution'' method and explain how to use it to measure the IRR score using only these two data points, as well as the confidence intervals (CIs) of the quality evaluation. We give quantitative analysis on how the evaluation confidence can be greatly improved by introducing more observations, even if only one extra observation. We encourage researchers to report their IRR scores in all possible means, e.g. using Student's \textit{t}-Distribution method whenever possible; thus making the NLP evaluation more meaningful, transparent, and trustworthy. This \textit{t}-Distribution method can be also used outside of NLP fields to measure IRR level for trustworthy evaluation of experimental investigations, whenever the observational data is scarce. Keywords: Inter-Rater Reliability (IRR); Scarce Observations; Confidence Intervals (CIs); Natural Language Processing (NLP); Translation Quality Evaluation (TQE); Student's \textit{t}-Distribution

Using Massive Multilingual Pre-Trained Language Models Towards Real Zero-Shot Neural Machine Translation in Clinical Domain

Massively multilingual pre-trained language models (MMPLMs) are developed in recent years demonstrating superpowers and the pre-knowledge they acquire for downstream tasks. In this work, we investigate whether MMPLMs can be applied to zero-shot machine translation (MT) toward entirely new language pairs and new domains. We carry out an experimental investigation using Meta-AI's MMPLMs "wmt21-dense-24-wide-en-X and X-en (WMT21fb)" which were pre-trained on 7 language pairs and 14 translation directions including English to Czech, German, Hausa, Icelandic, Japanese, Russian, and Chinese, and opposite direction. We fine-tune these MMPLMs towards English-Spanish language pair which did not exist at all in their original pre-trained corpora both implicitly and explicitly. We prepare carefully aligned clinical domain data for this fine-tuning, which is different from their original mixed domain knowledge as well. Our experimental result shows that the fine-tuning is very successful using just 250k well-aligned in-domain EN-ES pairs/sentences for three sub-task translation tests: clinical cases, clinical terms, and ontology concepts. It achieves very close evaluation scores to another MMPLM NLLB from Meta-AI, which included Spanish as a high-resource setting in the pre-training. To the best of our knowledge, this is the first work on using MMPLMs towards real zero-shot NMT successfully for totally unseen languages during pre-training, and also the first in clinical domain for such a study.

Examining Large Pre-Trained Language Models for Machine Translation: What You Don't Know About It

Pre-trained language models (PLMs) often take advantage of the monolingual and multilingual dataset that is freely available online to acquire general or mixed domain knowledge before deployment into specific tasks. Extra-large PLMs (xLPLMs) are proposed very recently to claim supreme performances over smaller-sized PLMs such as in machine translation (MT) tasks. These xLPLMs include Meta-AI's wmt21-dense-24-wide-en-X (2021) and NLLB (2022). In this work, we examine if xLPLMs are absolutely superior to smaller-sized PLMs in fine-tuning toward domain-specific MTs. We use two different in-domain data of different sizes: commercial automotive in-house data and clinical shared task data from the ClinSpEn2022 challenge at WMT2022. We choose popular Marian Helsinki as smaller sized PLM and two massive-sized Mega-Transformers from Meta-AI as xLPLMs. Our experimental investigation shows that 1) on smaller sized in-domain commercial automotive data, xLPLM wmt21-dense-24-wide-en-X indeed shows much better evaluation scores using SacreBLEU and hLEPOR metrics than smaller-sized Marian, even though its score increase rate is lower than Marian after fine-tuning; 2) on relatively larger-size well prepared clinical data fine-tuning, the xLPLM NLLB tends to lose its advantage over smaller-sized Marian on two sub-tasks (clinical terms and ontology concepts) using ClinSpEn offered metrics METEOR, COMET, and ROUGE-L, and totally lost to Marian on Task-1 (clinical cases) on all official metrics including SacreBLEU and BLEU; 3) metrics do not always agree with each other on the same tasks using the same model outputs.

HOPE: A Task-Oriented and Human-Centric Evaluation Framework Using Professional Post-Editing Towards More Effective MT Evaluation

Traditional automatic evaluation metrics for machine translation have been widely criticized by linguists due to their low accuracy, lack of transparency, focus on language mechanics rather than semantics, and low agreement with human quality evaluation. Human evaluations in the form of MQM-like scorecards have always been carried out in real industry setting by both clients and translation service providers (TSPs). However, traditional human translation quality evaluations are costly to perform and go into great linguistic detail, raise issues as to inter-rater reliability (IRR) and are not designed to measure quality of worse than premium quality translations. In this work, we introduce HOPE, a task-oriented and human-centric evaluation framework for machine translation output based on professional post-editing annotations. It contains only a limited number of commonly occurring error types, and use a scoring model with geometric progression of error penalty points (EPPs) reflecting error severity level to each translation unit. The initial experimental work carried out on English-Russian language pair MT outputs on marketing content type of text from highly technical domain reveals that our evaluation framework is quite effective in reflecting the MT output quality regarding both overall system-level performance and segment-level transparency, and it increases the IRR for error type interpretation. The approach has several key advantages, such as ability to measure and compare less than perfect MT output from different systems, ability to indicate human perception of quality, immediate estimation of the labor effort required to bring MT output to premium quality, low-cost and faster application, as well as higher IRR. Our experimental data is available at \url{https://github.com/lHan87/HOPE}.

Measuring Uncertainty in Translation Quality Evaluation (TQE)

From both human translators (HT) and machine translation (MT) researchers' point of view, translation quality evaluation (TQE) is an essential task. Translation service providers (TSPs) have to deliver large volumes of translations which meet customer specifications with harsh constraints of required quality level in tight time-frames and costs. MT researchers strive to make their models better, which also requires reliable quality evaluation. While automatic machine translation evaluation (MTE) metrics and quality estimation (QE) tools are widely available and easy to access, existing automated tools are not good enough, and human assessment from professional translators (HAP) are often chosen as the golden standard \cite{han-etal-2021-TQA}. Human evaluations, however, are often accused of having low reliability and agreement. Is this caused by subjectivity or statistics is at play? How to avoid the entire text to be checked and be more efficient with TQE from cost and efficiency perspectives, and what is the optimal sample size of the translated text, so as to reliably estimate the translation quality of the entire material? This work carries out such motivated research to correctly estimate the confidence intervals \cite{Brown_etal2001Interval} depending on the sample size of the translated text, e.g. the amount of words or sentences, that needs to be processed on TQE workflow step for confident and reliable evaluation of overall translation quality. The methodology we applied for this work is from Bernoulli Statistical Distribution Modelling (BSDM) and Monte Carlo Sampling Analysis (MCSA).

CushLEPOR: Customised hLEPOR Metric Using LABSE Distilled Knowledge Model to Improve Agreement with Human Judgements

Human evaluation has always been expensive while researchers struggle to trust the automatic metrics. To address this, we propose to customise traditional metrics by taking advantages of the pre-trained language models (PLMs) and the limited available human labelled scores. We first re-introduce the hLEPOR metric factors, followed by the Python portable version we developed which achieved the automatic tuning of the weighting parameters in hLEPOR metric. Then we present the customised hLEPOR (cushLEPOR) which uses LABSE distilled knowledge model to improve the metric agreement with human judgements by automatically optimised factor weights regarding the exact MT language pairs that cushLEPOR is deployed to. We also optimise cushLEPOR towards human evaluation data based on MQM and pSQM framework on English-German and Chinese-English language pairs. The experimental investigations show cushLEPOR boosts hLEPOR performances towards better agreements to PLMs like LABSE with much lower cost, and better agreements to human evaluations including MQM and pSQM scores, and yields much better performances than BLEU (data available at \url{https://github.com/poethan/cushLEPOR}).