AI Agents for Computer Use: A Review of Instruction-based Computer Control, GUI Automation, and Operator Assistants

Instruction-based computer control agents (CCAs) execute complex action sequences on personal computers or mobile devices to fulfill tasks using the same graphical user interfaces as a human user would, provided instructions in natural language. This review offers a comprehensive overview of the emerging field of instruction-based computer control, examining available agents -- their taxonomy, development, and respective resources -- and emphasizing the shift from manually designed, specialized agents to leveraging foundation models such as large language models (LLMs) and vision-language models (VLMs). We formalize the problem and establish a taxonomy of the field to analyze agents from three perspectives: (a) the environment perspective, analyzing computer environments; (b) the interaction perspective, describing observations spaces (e.g., screenshots, HTML) and action spaces (e.g., mouse and keyboard actions, executable code); and (c) the agent perspective, focusing on the core principle of how an agent acts and learns to act. Our framework encompasses both specialized and foundation agents, facilitating their comparative analysis and revealing how prior solutions in specialized agents, such as an environment learning step, can guide the development of more capable foundation agents. Additionally, we review current CCA datasets and CCA evaluation methods and outline the challenges to deploying such agents in a productive setting. In total, we review and classify 86 CCAs and 33 related datasets. By highlighting trends, limitations, and future research directions, this work presents a comprehensive foundation to obtain a broad understanding of the field and push its future development.