Active Geospatial Search for Efficient Tenant Eviction Outreach

Tenant evictions threaten housing stability and are a major concern for many cities. An open question concerns whether data-driven methods enhance outreach programs that target at-risk tenants to mitigate their risk of eviction. We propose a novel active geospatial search (AGS) modeling framework for this problem. AGS integrates property-level information in a search policy that identifies a sequence of rental units to canvas to both determine their eviction risk and provide support if needed. We propose a hierarchical reinforcement learning approach to learn a search policy for AGS that scales to large urban areas containing thousands of parcels, balancing exploration and exploitation and accounting for travel costs and a budget constraint. Crucially, the search policy adapts online to newly discovered information about evictions. Evaluation using eviction data for a large urban area demonstrates that the proposed framework and algorithmic approach are considerably more effective at sequentially identifying eviction cases than baseline methods.

Beyond Eviction Prediction: Leveraging Local Spatiotemporal Public Records to Inform Action

There has been considerable recent interest in scoring properties on the basis of eviction risk. The success of methods for eviction prediction is typically evaluated using different measures of predictive accuracy. However, the underlying goal of such prediction is to direct appropriate assistance to households that may be at greater risk so they remain stably housed. Thus, we must ask the question of how useful such predictions are in targeting outreach efforts - informing action. In this paper, we investigate this question using a novel dataset that matches information on properties, evictions, and owners. We perform an eviction prediction task to produce risk scores and then use these risk scores to plan targeted outreach policies. We show that the risk scores are, in fact, useful, enabling a theoretical team of caseworkers to reach more eviction-prone properties in the same amount of time, compared to outreach policies that are either neighborhood-based or focus on buildings with a recent history of evictions. We also discuss the importance of neighborhood and ownership features in both risk prediction and targeted outreach.

Discretionary Trees: Understanding Street-Level Bureaucracy via Machine Learning

Street-level bureaucrats interact directly with people on behalf of government agencies to perform a wide range of functions, including, for example, administering social services and policing. A key feature of street-level bureaucracy is that the civil servants, while tasked with implementing agency policy, are also granted significant discretion in how they choose to apply that policy in individual cases. Using that discretion could be beneficial, as it allows for exceptions to policies based on human interactions and evaluations, but it could also allow biases and inequities to seep into important domains of societal resource allocation. In this paper, we use machine learning techniques to understand street-level bureaucrats' behavior. We leverage a rich dataset that combines demographic and other information on households with information on which homelessness interventions they were assigned during a period when assignments were not formulaic. We find that caseworker decisions in this time are highly predictable overall, and some, but not all of this predictivity can be captured by simple decision rules. We theorize that the decisions not captured by the simple decision rules can be considered applications of caseworker discretion. These discretionary decisions are far from random in both the characteristics of such households and in terms of the outcomes of the decisions. Caseworkers typically only apply discretion to households that would be considered less vulnerable. When they do apply discretion to assign households to more intensive interventions, the marginal benefits to those households are significantly higher than would be expected if the households were chosen at random; there is no similar reduction in marginal benefit to households that are discretionarily allocated less intensive interventions, suggesting that caseworkers are improving outcomes using their knowledge.