Testing software for non-discrimination: an updated and extended audit in the Italian car insurance domain

Context. As software systems become more integrated into society's infrastructure, the responsibility of software professionals to ensure compliance with various non-functional requirements increases. These requirements include security, safety, privacy, and, increasingly, non-discrimination. Motivation. Fairness in pricing algorithms grants equitable access to basic services without discriminating on the basis of protected attributes. Method. We replicate a previous empirical study that used black box testing to audit pricing algorithms used by Italian car insurance companies, accessible through a popular online system. With respect to the previous study, we enlarged the number of tests and the number of demographic variables under analysis. Results. Our work confirms and extends previous findings, highlighting the problematic permanence of discrimination across time: demographic variables significantly impact pricing to this day, with birthplace remaining the main discriminatory factor against individuals not born in Italian cities. We also found that driver profiles can determine the number of quotes available to the user, denying equal opportunities to all. Conclusion. The study underscores the importance of testing for non-discrimination in software systems that affect people's everyday lives. Performing algorithmic audits over time makes it possible to evaluate the evolution of such algorithms. It also demonstrates the role that empirical software engineering can play in making software systems more accountable.

Facial Analysis Systems and Down Syndrome

The ethical, social and legal issues surrounding facial analysis technologies have been widely debated in recent years. Key critics have argued that these technologies can perpetuate bias and discrimination, particularly against marginalized groups. We contribute to this field of research by reporting on the limitations of facial analysis systems with the faces of people with Down syndrome: this particularly vulnerable group has received very little attention in the literature so far. This study involved the creation of a specific dataset of face images. An experimental group with faces of people with Down syndrome, and a control group with faces of people who are not affected by the syndrome. Two commercial tools were tested on the dataset, along three tasks: gender recognition, age prediction and face labelling. The results show an overall lower accuracy of prediction in the experimental group, and other specific patterns of performance differences: i) high error rates in gender recognition in the category of males with Down syndrome; ii) adults with Down syndrome were more often incorrectly labelled as children; iii) social stereotypes are propagated in both the control and experimental groups, with labels related to aesthetics more often associated with women, and labels related to education level and skills more often associated with men. These results, although limited in scope, shed new light on the biases that alter face classification when applied to faces of people with Down syndrome. They confirm the structural limitation of the technology, which is inherently dependent on the datasets used to train the models.