Rapidly Built Medical Crash Cart! Lessons Learned and Impacts on High-Stakes Team Collaboration in the Emergency Room

Designing robots to support high-stakes teamwork in emergency settings presents unique challenges, including seamless integration into fast-paced environments, facilitating effective communication among team members, and adapting to rapidly changing situations. While teleoperated robots have been successfully used in high-stakes domains such as firefighting and space exploration, autonomous robots that aid highs-takes teamwork remain underexplored. To address this gap, we conducted a rapid prototyping process to develop a series of seemingly autonomous robot designed to assist clinical teams in the Emergency Room. We transformed a standard crash cart--which stores medical equipment and emergency supplies into a medical robotic crash cart (MCCR). The MCCR was evaluated through field deployments to assess its impact on team workload and usability, identified taxonomies of failure, and refined the MCCR in collaboration with healthcare professionals. Our work advances the understanding of robot design for high-stakes, time-sensitive settings, providing insights into useful MCCR capabilities and considerations for effective human-robot collaboration. By publicly disseminating our MCCR tutorial, we hope to encourage HRI researchers to explore the design of robots for high-stakes teamwork.

Co-Designing Augmented Reality Tools for High-Stakes Clinical Teamwork

How might healthcare workers (HCWs) leverage augmented reality head-mounted displays (AR-HMDs) to enhance teamwork? Although AR-HMDs have shown immense promise in supporting teamwork in healthcare settings, design for Emergency Department (ER) teams has received little attention. The ER presents unique challenges, including procedural recall, medical errors, and communication gaps. To address this gap, we engaged in a participatory design study with healthcare workers to gain a deep understanding of the potential for AR-HMDs to facilitate teamwork during ER procedures. Our results reveal that AR-HMDs can be used as an information-sharing and information-retrieval system to bridge knowledge gaps, and concerns about integrating AR-HMDs in ER workflows. We contribute design recommendations for seven role-based AR-HMD application scenarios involving HCWs with various expertise, working across multiple medical tasks. We hope our research inspires designers to embark on the development of new AR-HMD applications for high-stakes, team environments.