Mind the Data Gap: Bridging LLMs to Enterprise Data Integration

Leading large language models (LLMs) are trained on public data. However, most of the world's data is dark data that is not publicly accessible, mainly in the form of private organizational or enterprise data. We show that the performance of methods based on LLMs seriously degrades when tested on real-world enterprise datasets. Current benchmarks, based on public data, overestimate the performance of LLMs. We release a new benchmark dataset, the GOBY Benchmark, to advance discovery in enterprise data integration. Based on our experience with this enterprise benchmark, we propose techniques to uplift the performance of LLMs on enterprise data, including (1) hierarchical annotation, (2) runtime class-learning, and (3) ontology synthesis. We show that, once these techniques are deployed, the performance on enterprise data becomes on par with that of public data. The Goby benchmark can be obtained at https://goby-benchmark.github.io/.

BEAVER: An Enterprise Benchmark for Text-to-SQL

Existing text-to-SQL benchmarks have largely been constructed using publicly available tables from the web with human-generated tests containing question and SQL statement pairs. They typically show very good results and lead people to think that LLMs are effective at text-to-SQL tasks. In this paper, we apply off-the-shelf LLMs to a benchmark containing enterprise data warehouse data. In this environment, LLMs perform poorly, even when standard prompt engineering and RAG techniques are utilized. As we will show, the reasons for poor performance are largely due to three characteristics: (1) public LLMs cannot train on enterprise data warehouses because they are largely in the "dark web", (2) schemas of enterprise tables are more complex than the schemas in public data, which leads the SQL-generation task innately harder, and (3) business-oriented questions are often more complex, requiring joins over multiple tables and aggregations. As a result, we propose a new dataset BEAVER, sourced from real enterprise data warehouses together with natural language queries and their correct SQL statements which we collected from actual user history. We evaluated this dataset using recent LLMs and demonstrated their poor performance on this task. We hope this dataset will facilitate future researchers building more sophisticated text-to-SQL systems which can do better on this important class of data.

Making LLMs Work for Enterprise Data Tasks

Large language models (LLMs) know little about enterprise database tables in the private data ecosystem, which substantially differ from web text in structure and content. As LLMs' performance is tied to their training data, a crucial question is how useful they can be in improving enterprise database management and analysis tasks. To address this, we contribute experimental results on LLMs' performance for text-to-SQL and semantic column-type detection tasks on enterprise datasets. The performance of LLMs on enterprise data is significantly lower than on benchmark datasets commonly used. Informed by our findings and feedback from industry practitioners, we identify three fundamental challenges -- latency, cost, and quality -- and propose potential solutions to use LLMs in enterprise data workflows effectively.