Abstract:Online sellers and advertisers are recommended keyphrases for their listed products, which they bid on to enhance their sales. One popular paradigm that generates such recommendations is Extreme Multi-Label Classification (XMC), which involves tagging/mapping keyphrases to items. We outline the limitations of using traditional item-query based tagging or mapping techniques for keyphrase recommendations on E-Commerce platforms. We introduce GraphEx, an innovative graph-based approach that recommends keyphrases to sellers using extraction of token permutations from item titles. Additionally, we demonstrate that relying on traditional metrics such as precision/recall can be misleading in practical applications, thereby necessitating a combination of metrics to evaluate performance in real-world scenarios. These metrics are designed to assess the relevance of keyphrases to items and the potential for buyer outreach. GraphEx outperforms production models at eBay, achieving the objectives mentioned above. It supports near real-time inferencing in resource-constrained production environments and scales effectively for billions of items.
Abstract:Keyphrase Recommendation has been a pivotal problem in advertising and e-commerce where advertisers/sellers are recommended keyphrases (search queries) to bid on to increase their sales. It is a challenging task due to the plethora of items shown on online platforms and various possible queries that users search while showing varying interest in the displayed items. Moreover, query/keyphrase recommendations need to be made in real-time and in a resource-constrained environment. This problem can be framed as an Extreme Multi-label (XML) Short text classification by tagging the input text with keywords as labels. Traditional neural network models are either infeasible or have slower inference latency due to large label spaces. We present Graphite, a graph-based classifier model that provides real-time keyphrase recommendations that are on par with standard text classification models. Furthermore, it doesn't utilize GPU resources, which can be limited in production environments. Due to its lightweight nature and smaller footprint, it can train on very large datasets, where state-of-the-art XML models fail due to extreme resource requirements. Graphite is deterministic, transparent, and intrinsically more interpretable than neural network-based models. We present a comprehensive analysis of our model's performance across forty categories spanning eBay's English-speaking sites.