On Large Language Models in Mission-Critical IT Governance: Are We Ready Yet?

Context. The security of critical infrastructure has been a fundamental concern since the advent of computers, and this concern has only intensified in today's cyber warfare landscape. Protecting mission-critical systems (MCSs), including essential assets like healthcare, telecommunications, and military coordination, is vital for national security. These systems require prompt and comprehensive governance to ensure their resilience, yet recent events have shown that meeting these demands is increasingly challenging. Aim. Building on prior research that demonstrated the potential of GAI, particularly Large Language Models (LLMs), in improving risk analysis tasks, we aim to explore practitioners' perspectives, specifically developers and security personnel, on using generative AI (GAI) in the governance of IT MCSs seeking to provide insights and recommendations for various stakeholders, including researchers, practitioners, and policymakers. Method. We designed a survey to collect practical experiences, concerns, and expectations of practitioners who develop and implement security solutions in the context of MCSs. Analyzing this data will help identify key trends, challenges, and opportunities for introducing GAIs in this niche domain. Conclusions and Future Works. Our findings highlight that the safe use of LLMs in MCS governance requires interdisciplinary collaboration. Researchers should focus on designing regulation-oriented models and focus on accountability; practitioners emphasize data protection and transparency, while policymakers must establish a unified AI framework with global benchmarks to ensure ethical and secure LLMs-based MCS governance.