Adopting Whisper for Confidence Estimation

Recent research on word-level confidence estimation for speech recognition systems has primarily focused on lightweight models known as Confidence Estimation Modules (CEMs), which rely on hand-engineered features derived from Automatic Speech Recognition (ASR) outputs. In contrast, we propose a novel end-to-end approach that leverages the ASR model itself (Whisper) to generate word-level confidence scores. Specifically, we introduce a method in which the Whisper model is fine-tuned to produce scalar confidence scores given an audio input and its corresponding hypothesis transcript. Our experiments demonstrate that the fine-tuned Whisper-tiny model, comparable in size to a strong CEM baseline, achieves similar performance on the in-domain dataset and surpasses the CEM baseline on eight out-of-domain datasets, whereas the fine-tuned Whisper-large model consistently outperforms the CEM baseline by a substantial margin across all datasets.

Improving Rare-Word Recognition of Whisper in Zero-Shot Settings

Whisper, despite being trained on 680K hours of web-scaled audio data, faces difficulty in recognising rare words like domain-specific terms, with a solution being contextual biasing through prompting. To improve upon this method, in this paper, we propose a supervised learning strategy to fine-tune Whisper for contextual biasing instruction. We demonstrate that by using only 670 hours of Common Voice English set for fine-tuning, our model generalises to 11 diverse open-source English datasets, achieving a 45.6% improvement in recognition of rare words and 60.8% improvement in recognition of words unseen during fine-tuning over the baseline method. Surprisingly, our model's contextual biasing ability generalises even to languages unseen during fine-tuning.