Abstract:Reasoning and linguistic skills form the cornerstone of human intelligence, facilitating problem-solving and decision-making. Recent advances in Large Language Models (LLMs) have led to impressive linguistic capabilities and emergent reasoning behaviors, fueling widespread adoption across application domains. However, LLMs still struggle with complex reasoning tasks, highlighting their systemic limitations. In this work, we focus on evaluating whether LLMs have the requisite representations to reason using two foundational relationships: "equivalence" and "inheritance". We introduce novel tasks and benchmarks spanning six languages and observe that current SOTA LLMs often produce conflicting answers to the same questions across languages in 17.3-57.5% of cases and violate inheritance constraints in up to 37.2% cases. To enhance consistency across languages, we propose novel "Compositional Representations" where tokens are represented as composition of equivalent tokens across languages, with resulting conflict reduction (up to -4.7%) indicating benefits of shared LLM representations.
Abstract:Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally efficient supervised sentence transformer encoder models, which require substantial training data and struggle with out-of-scope (OOS) detection. The emergence of generative large language models (LLMs) with intrinsic world knowledge presents new opportunities to address these challenges. In this work, we adapt 7 SOTA LLMs using adaptive in-context learning and chain-of-thought prompting for intent detection, and compare their performance with contrastively fine-tuned sentence transformer (SetFit) models to highlight prediction quality and latency tradeoff. We propose a hybrid system using uncertainty based routing strategy to combine the two approaches that along with negative data augmentation results in achieving the best of both worlds ( i.e. within 2% of native LLM accuracy with 50% less latency). To better understand LLM OOS detection capabilities, we perform controlled experiments revealing that this capability is significantly influenced by the scope of intent labels and the size of the label space. We also introduce a two-step approach utilizing internal LLM representations, demonstrating empirical gains in OOS detection accuracy and F1-score by >5% for the Mistral-7B model.