De-skilling, Cognitive Offloading, and Misplaced Responsibilities: Potential Ironies of AI-Assisted Design

The rapid adoption of generative AI (GenAI) in design has sparked discussions about its benefits and unintended consequences. While AI is often framed as a tool for enhancing productivity by automating routine tasks, historical research on automation warns of paradoxical effects, such as de-skilling and misplaced responsibilities. To assess UX practitioners' perceptions of AI, we analyzed over 120 articles and discussions from UX-focused subreddits. Our findings indicate that while practitioners express optimism about AI reducing repetitive work and augmenting creativity, they also highlight concerns about over-reliance, cognitive offloading, and the erosion of critical design skills. Drawing from human-automation interaction literature, we discuss how these perspectives align with well-documented automation ironies and function allocation challenges. We argue that UX professionals should critically evaluate AI's role beyond immediate productivity gains and consider its long-term implications for creative autonomy and expertise. This study contributes empirical insights into practitioners' perspectives and links them to broader debates on automation in design.

Robot Patrol: Using Crowdsourcing and Robotic Systems to Provide Indoor Navigation Guidance to The Visually Impaired

Indoor navigation is a challenging activity for persons with disabilities, particularly, for those with low vision and visual impairment. Researchers have explored numerous solutions to resolve these challenges; however, several issues remain unsolved, particularly around providing dynamic and contextual information about potential obstacles in indoor environments. In this paper, we developed Robot Patrol, an integrated system that employs a combination of crowdsourcing, computer vision, and robotic frameworks to provide contextual information to the visually impaired to empower them to navigate indoor spaces safely. In particular, the system is designed to provide information to the visually impaired about 1) potential obstacles on the route to their indoor destination, 2) information about indoor events on their route which they may wish to avoid or attend, and 3) any other contextual information that might support them to navigate to their indoor destinations safely and effectively. Findings from the Wizard of Oz experiment of our demo system provide insights into the benefits and limitations of the system. We provide a concise discussion on the implications of our findings.