Abstract:The automatic detection of temporal relations among events has been mainly investigated with encoder-only models such as RoBERTa. Large Language Models (LLM) have recently shown promising performance in temporal reasoning tasks such as temporal question answering. Nevertheless, recent studies have tested the LLMs' performance in detecting temporal relations of closed-source models only, limiting the interpretability of those results. In this work, we investigate LLMs' performance and decision process in the Temporal Relation Classification task. First, we assess the performance of seven open and closed-sourced LLMs experimenting with in-context learning and lightweight fine-tuning approaches. Results show that LLMs with in-context learning significantly underperform smaller encoder-only models based on RoBERTa. Then, we delve into the possible reasons for this gap by applying explainable methods. The outcome suggests a limitation of LLMs in this task due to their autoregressive nature, which causes them to focus only on the last part of the sequence. Additionally, we evaluate the word embeddings of these two models to better understand their pre-training differences. The code and the fine-tuned models can be found respectively on GitHub.
Abstract:We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the evaluations of these techniques have been limited in terms of base LLMs, dialogue types and evaluation metrics. In this work, we extensively analyze different LLM adaptation techniques when applied to different dialogue types. We have selected two base LLMs, Llama-2 and Mistral, and four dialogue types Open-Domain, Knowledge-Grounded, Task-Oriented, and Question Answering. We evaluate the performance of in-context learning and fine-tuning techniques across datasets selected for each dialogue type. We assess the impact of incorporating external knowledge to ground the generation in both scenarios of Retrieval-Augmented Generation (RAG) and gold knowledge. We adopt consistent evaluation and explainability criteria for automatic metrics and human evaluation protocols. Our analysis shows that there is no universal best-technique for adapting large language models as the efficacy of each technique depends on both the base LLM and the specific type of dialogue. Last but not least, the assessment of the best adaptation technique should include human evaluation to avoid false expectations and outcomes derived from automatic metrics.
Abstract:Large Pre-Trained Language Models have demonstrated state-of-the-art performance in different downstream tasks, including dialogue state tracking and end-to-end response generation. Nevertheless, most of the publicly available datasets and benchmarks on task-oriented dialogues focus on written conversations. Consequently, the robustness of the developed models to spoken interactions is unknown. In this work, we have evaluated the performance of LLMs for spoken task-oriented dialogues on the DSTC11 test sets. Due to the lack of proper spoken dialogue datasets, we have automatically transcribed a development set of spoken dialogues with a state-of-the-art ASR engine. We have characterized the ASR-error types and their distributions and simulated these errors in a large dataset of dialogues. We report the intrinsic (perplexity) and extrinsic (human evaluation) performance of fine-tuned GPT-2 and T5 models in two subtasks of response generation and dialogue state tracking, respectively. The results show that LLMs are not robust to spoken noise by default, however, fine-tuning/training such models on a proper dataset of spoken TODs can result in a more robust performance.