Zero-Shot Cross-Lingual Sentiment Classification under Distribution Shift: an Exploratory Study

The brittleness of finetuned language model performance on out-of-distribution (OOD) test samples in unseen domains has been well-studied for English, yet is unexplored for multi-lingual models. Therefore, we study generalization to OOD test data specifically in zero-shot cross-lingual transfer settings, analyzing performance impacts of both language and domain shifts between train and test data. We further assess the effectiveness of counterfactually augmented data (CAD) in improving OOD generalization for the cross-lingual setting, since CAD has been shown to benefit in a monolingual English setting. Finally, we propose two new approaches for OOD generalization that avoid the costly annotation process associated with CAD, by exploiting the power of recent large language models (LLMs). We experiment with 3 multilingual models, LaBSE, mBERT, and XLM-R trained on English IMDb movie reviews, and evaluate on OOD test sets in 13 languages: Amazon product reviews, Tweets, and Restaurant reviews. Results echo the OOD performance decline observed in the monolingual English setting. Further, (i) counterfactuals from the original high-resource language do improve OOD generalization in the low-resource language, and (ii) our newly proposed cost-effective approaches reach similar or up to +3.1% better accuracy than CAD for Amazon and Restaurant reviews.

IDAS: Intent Discovery with Abstractive Summarization

Intent discovery is the task of inferring latent intents from a set of unlabeled utterances, and is a useful step towards the efficient creation of new conversational agents. We show that recent competitive methods in intent discovery can be outperformed by clustering utterances based on abstractive summaries, i.e., "labels", that retain the core elements while removing non-essential information. We contribute the IDAS approach, which collects a set of descriptive utterance labels by prompting a Large Language Model, starting from a well-chosen seed set of prototypical utterances, to bootstrap an In-Context Learning procedure to generate labels for non-prototypical utterances. The utterances and their resulting noisy labels are then encoded by a frozen pre-trained encoder, and subsequently clustered to recover the latent intents. For the unsupervised task (without any intent labels) IDAS outperforms the state-of-the-art by up to +7.42% in standard cluster metrics for the Banking, StackOverflow, and Transport datasets. For the semi-supervised task (with labels for a subset of intents) IDAS surpasses 2 recent methods on the CLINC benchmark without even using labeled data.

A Simple Geometric Method for Cross-Lingual Linguistic Transformations with Pre-trained Autoencoders

Powerful sentence encoders trained for multiple languages are on the rise. These systems are capable of embedding a wide range of linguistic properties into vector representations. While explicit probing tasks can be used to verify the presence of specific linguistic properties, it is unclear whether the vector representations can be manipulated to indirectly steer such properties. We investigate the use of a geometric mapping in embedding space to transform linguistic properties, without any tuning of the pre-trained sentence encoder or decoder. We validate our approach on three linguistic properties using a pre-trained multilingual autoencoder and analyze the results in both monolingual and cross-lingual settings.