AI Transparency in Academic Search Systems: An Initial Exploration

As AI-enhanced academic search systems become increasingly popular among researchers, investigating their AI transparency is crucial to ensure trust in the search outcomes, as well as the reliability and integrity of scholarly work. This study employs a qualitative content analysis approach to examine the websites of a sample of 10 AI-enhanced academic search systems identified through university library guides. The assessed level of transparency varies across these systems: five provide detailed information about their mechanisms, three offer partial information, and two provide little to no information. These findings indicate that the academic community is recommending and using tools with opaque functionalities, raising concerns about research integrity, including issues of reproducibility and researcher responsibility.

Generative AI Search Engines as Arbiters of Public Knowledge: An Audit of Bias and Authority

This paper reports on an audit study of generative AI systems (ChatGPT, Bing Chat, and Perplexity) which investigates how these new search engines construct responses and establish authority for topics of public importance. We collected system responses using a set of 48 authentic queries for 4 topics over a 7-day period and analyzed the data using sentiment analysis, inductive coding and source classification. Results provide an overview of the nature of system responses across these systems and provide evidence of sentiment bias based on the queries and topics, and commercial and geographic bias in sources. The quality of sources used to support claims is uneven, relying heavily on News and Media, Business and Digital Media websites. Implications for system users emphasize the need to critically examine Generative AI system outputs when making decisions related to public interest and personal well-being.