University of Bari Aldo Moro, Bari, Italy
Abstract:Manufacturing tools like 3D printers have become accessible to the wider society, making the promise of digital fabrication for everyone seemingly reachable. While the actual manufacturing process is largely automated today, users still require knowledge of complex design applications to produce ready-designed objects and adapt them to their needs or design new objects from scratch. To lower the barrier to the design and customization of personalized 3D models, we explored novice mental models in voice-based 3D modeling by conducting a high-fidelity Wizard of Oz study with 22 participants. We performed a thematic analysis of the collected data to understand how the mental model of novices translates into voice-based 3D modeling. We conclude with design implications for voice assistants. For example, they have to: deal with vague, incomplete and wrong commands; provide a set of straightforward commands to shape simple and composite objects; and offer different strategies to select 3D objects.
Abstract:In recent years, Artificial Intelligence has become more and more relevant in our society. Creating AI systems is almost always the prerogative of IT and AI experts. However, users may need to create intelligent solutions tailored to their specific needs. In this way, AI systems can be enhanced if new approaches are devised to allow non-technical users to be directly involved in the definition and personalization of AI technologies. End-User Development (EUD) can provide a solution to these problems, allowing people to create, customize, or adapt AI-based systems to their own needs. This paper presents a systematic literature review that aims to shed the light on the current landscape of EUD for AI systems, i.e., how users, even without skills in AI and/or programming, can customize the AI behavior to their needs. This study also discusses the current challenges of EUD for AI, the potential benefits, and the future implications of integrating EUD into the overall AI development process.