Who Answers It Better? An In-Depth Analysis of ChatGPT and Stack Overflow Answers to Software Engineering Questions

Over the last decade, Q&A platforms have played a crucial role in how programmers seek help online. The emergence of ChatGPT, however, is causing a shift in this pattern. Despite ChatGPT's popularity, there hasn't been a thorough investigation into the quality and usability of its responses to software engineering queries. To address this gap, we undertook a comprehensive analysis of ChatGPT's replies to 517 questions from Stack Overflow (SO). We assessed the correctness, consistency, comprehensiveness, and conciseness of these responses. Additionally, we conducted an extensive linguistic analysis and a user study to gain insights into the linguistic and human aspects of ChatGPT's answers. Our examination revealed that 52% of ChatGPT's answers contain inaccuracies and 77% are verbose. Nevertheless, users still prefer ChatGPT's responses 39.34% of the time due to their comprehensiveness and articulate language style. These findings underscore the need for meticulous error correction in ChatGPT while also raising awareness among users about the potential risks associated with seemingly accurate answers.

Is Model Attention Aligned with Human Attention? An Empirical Study on Large Language Models for Code Generation

Large Language Models (LLMs) have been demonstrated effective for code generation. Due to the complexity and opacity of LLMs, little is known about how these models generate code. To deepen our understanding, we investigate whether LLMs attend to the same parts of a natural language description as human programmers during code generation. An analysis of five LLMs on a popular benchmark, HumanEval, revealed a consistent misalignment between LLMs' and programmers' attention. Furthermore, we found that there is no correlation between the code generation accuracy of LLMs and their alignment with human programmers. Through a quantitative experiment and a user study, we confirmed that, among twelve different attention computation methods, attention computed by the perturbation-based method is most aligned with human attention and is constantly favored by human programmers. Our findings highlight the need for human-aligned LLMs for better interpretability and programmer trust.