Abstract:Large Language Models (LLMs) have been showing promising results for various NLP-tasks without the explicit need to be trained for these tasks by using few-shot or zero-shot prompting techniques. A common NLP-task is question-answering (QA). In this study, we propose a comprehensive performance comparison between smaller fine-tuned models and out-of-the-box instruction-following LLMs on the Stanford Question Answering Dataset 2.0 (SQuAD2), specifically when using a single-inference prompting technique. Since the dataset contains unanswerable questions, previous work used a double inference method. We propose a prompting style which aims to elicit the same ability without the need for double inference, saving compute time and resources. Furthermore, we investigate their generalization capabilities by comparing their performance on similar but different QA datasets, without fine-tuning neither model, emulating real-world uses where the context and questions asked may differ from the original training distribution, for example swapping Wikipedia for news articles. Our results show that smaller, fine-tuned models outperform current State-Of-The-Art (SOTA) LLMs on the fine-tuned task, but recent SOTA models are able to close this gap on the out-of-distribution test and even outperform the fine-tuned models on 3 of the 5 tested QA datasets.
Abstract:Large-scale Wizard-Of-Oz dialogue datasets have enabled the training of deep learning-based dialogue systems. While they are successful as benchmark datasets, they lack certain types of utterances, which would make them more realistic. In this work, we investigate the creation of synthetic communication errors in an automatic pipeline. Based on linguistic theory, we propose and follow a simple error taxonomy. We focus on three types of miscommunications that could happen in real-world dialogues but are underrepresented in the benchmark dataset: misunderstandings, non-understandings and vaguely related questions. Our two-step approach uses a state-of-the-art Large Language Model (LLM) to first create the error and secondly the repairing utterance. We perform Language Model-based evaluation to ensure the quality of the generated utterances. We apply the method to the MultiWOZ dataset and evaluate it both qualitatively and empirically as well as with human judges. Our results indicate that current LLMs can aid in adding post-hoc miscommunications to benchmark datasets as a form of data augmentation. We publish the resulting dataset, in which nearly 1900 dialogues have been modified, as CoPrUS-MultiWOZ to facilitate future work on dialogue systems.