Virginia Tech
Abstract:We use a duoethnographic approach to study how wearable-integrated LLM chatbots can assist with personalized stress management, addressing the growing need for immediacy and tailored interventions. Two researchers interacted with custom chatbots over 22 days, responding to wearable-detected physiological prompts, recording stressor phrases, and using them to seek tailored interventions from their LLM-powered chatbots. They recorded their experiences in autoethnographic diaries and analyzed them during weekly discussions, focusing on the relevance, clarity, and impact of chatbot-generated interventions. Results showed that even though most events triggered by the wearable were meaningful, only one in five warranted an intervention. It also showed that interventions tailored with brief event descriptions were more effective than generic ones. By examining the intersection of wearables and LLM, this research contributes to developing more effective, user-centric mental health tools for real-time stress relief and behavior change.
Abstract:This paper explores enhancing empathy in Large Language Models (LLMs) by integrating them with physiological data. We propose a physiological computing approach that includes developing deep learning models that use physiological data for recognizing psychological states and integrating the predicted states with LLMs for empathic interaction. We showcase the application of this approach in an Empathic LLM (EmLLM) chatbot for stress monitoring and control. We also discuss the results of a pilot study that evaluates this EmLLM chatbot based on its ability to accurately predict user stress, provide human-like responses, and assess the therapeutic alliance with the user.