A Natural Language Processing Framework for Hotel Recommendation Based on Users' Text Reviews

Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural Language processing models, which are able to extract semantic knowledge from user's text reviews to create more efficient recommendation systems. This can lead to the development of intelligent models that can classify a user's preferences and emotions based on their feedback in the form of text reviews about their hotel stay experience. In this study, we propose a Natural Language Processing framework that utilizes customer text reviews to provide personalized recommendations for the most appropriate hotel based on their preferences. The framework is based on Bidirectional Encoder Representations from Transformers (BERT) and a fine-tuning/validation pipeline that categorizes customer hotel review texts into "Bad," "Good," or "Excellent" recommended hotels. Our findings indicate that the hotel recommendation system we propose can significantly enhance the user experience of booking accommodations by providing personalized recommendations based on user preferences and previous booking history.

Explainable Image Similarity: Integrating Siamese Networks and Grad-CAM

With the proliferation of image-based applications in various domains, the need for accurate and interpretable image similarity measures has become increasingly critical. Existing image similarity models often lack transparency, making it challenging to understand the reasons why two images are considered similar. In this paper, we propose the concept of explainable image similarity, where the goal is the development of an approach, which is capable of providing similarity scores along with visual factual and counterfactual explanations. Along this line, we present a new framework, which integrates Siamese Networks and Grad-CAM for providing explainable image similarity and discuss the potential benefits and challenges of adopting this approach. In addition, we provide a comprehensive discussion about factual and counterfactual explanations provided by the proposed framework for assisting decision making. The proposed approach has the potential to enhance the interpretability, trustworthiness and user acceptance of image-based systems in real-world image similarity applications. The implementation code can be found in https://github.com/ioannislivieris/Grad_CAM_Siamese.git.