Active Learning Over Multiple Domains in Natural Language Tasks

Studies of active learning traditionally assume the target and source data stem from a single domain. However, in realistic applications, practitioners often require active learning with multiple sources of out-of-distribution data, where it is unclear a priori which data sources will help or hurt the target domain. We survey a wide variety of techniques in active learning (AL), domain shift detection (DS), and multi-domain sampling to examine this challenging setting for question answering and sentiment analysis. We ask (1) what family of methods are effective for this task? And, (2) what properties of selected examples and domains achieve strong results? Among 18 acquisition functions from 4 families of methods, we find H-Divergence methods, and particularly our proposed variant DAL-E, yield effective results, averaging 2-3% improvements over the random baseline. We also show the importance of a diverse allocation of domains, as well as room-for-improvement of existing methods on both domain and example selection. Our findings yield the first comprehensive analysis of both existing and novel methods for practitioners faced with multi-domain active learning for natural language tasks.

Entity-Based Knowledge Conflicts in Question Answering

Knowledge-dependent tasks typically use two sources of knowledge: parametric, learned at training time, and contextual, given as a passage at inference time. To understand how models use these sources together, we formalize the problem of knowledge conflicts, where the contextual information contradicts the learned information. Analyzing the behaviour of popular models, we measure their over-reliance on memorized information (the cause of hallucinations), and uncover important factors that exacerbate this behaviour. Lastly, we propose a simple method to mitigate over-reliance on parametric knowledge, which minimizes hallucination, and improves out-of-distribution generalization by 4%-7%. Our findings demonstrate the importance for practitioners to evaluate model tendency to hallucinate rather than read, and show that our mitigation strategy encourages generalization to evolving information (i.e., time-dependent queries). To encourage these practices, we have released our framework for generating knowledge conflicts.