Abstract:In many randomized experiments, the treatment effect of the long-term metric (i.e. the primary outcome of interest) is often difficult or infeasible to measure. Such long-term metrics are often slow to react to changes and sufficiently noisy they are challenging to faithfully estimate in short-horizon experiments. A common alternative is to measure several short-term proxy metrics in the hope they closely track the long-term metric -- so they can be used to effectively guide decision-making in the near-term. We introduce a new statistical framework to both define and construct an optimal proxy metric for use in a homogeneous population of randomized experiments. Our procedure first reduces the construction of an optimal proxy metric in a given experiment to a portfolio optimization problem which depends on the true latent treatment effects and noise level of experiment under consideration. We then denoise the observed treatment effects of the long-term metric and a set of proxies in a historical corpus of randomized experiments to extract estimates of the latent treatment effects for use in the optimization problem. One key insight derived from our approach is that the optimal proxy metric for a given experiment is not apriori fixed; rather it should depend on the sample size (or effective noise level) of the randomized experiment for which it is deployed. To instantiate and evaluate our framework, we employ our methodology in a large corpus of randomized experiments from an industrial recommendation system and construct proxy metrics that perform favorably relative to several baselines.
Abstract:North star metrics and online experimentation play a central role in how technology companies improve their products. In many practical settings, however, evaluating experiments based on the north star metric directly can be difficult. The two most significant issues are 1) low sensitivity of the north star metric and 2) differences between the short-term and long-term impact on the north star metric. A common solution is to rely on proxy metrics rather than the north star in experiment evaluation and launch decisions. Existing literature on proxy metrics concentrates mainly on the estimation of the long-term impact from short-term experimental data. In this paper, instead, we focus on the trade-off between the estimation of the long-term impact and the sensitivity in the short term. In particular, we propose the Pareto optimal proxy metrics method, which simultaneously optimizes prediction accuracy and sensitivity. In addition, we give an efficient multi-objective optimization algorithm that outperforms standard methods. We applied our methodology to experiments from a large industrial recommendation system, and found proxy metrics that are eight times more sensitive than the north star and consistently moved in the same direction, increasing the velocity and the quality of the decisions to launch new features.