FENICE: Factuality Evaluation of summarization based on Natural language Inference and Claim Extraction

Recent advancements in text summarization, particularly with the advent of Large Language Models (LLMs), have shown remarkable performance. However, a notable challenge persists as a substantial number of automatically-generated summaries exhibit factual inconsistencies, such as hallucinations. In response to this issue, various approaches for the evaluation of consistency for summarization have emerged. Yet, these newly-introduced metrics face several limitations, including lack of interpretability, focus on short document summaries (e.g., news articles), and computational impracticality, especially for LLM-based metrics. To address these shortcomings, we propose Factuality Evaluation of summarization based on Natural language Inference and Claim Extraction (FENICE), a more interpretable and efficient factuality-oriented metric. FENICE leverages an NLI-based alignment between information in the source document and a set of atomic facts, referred to as claims, extracted from the summary. Our metric sets a new state of the art on AGGREFACT, the de-facto benchmark for factuality evaluation. Moreover, we extend our evaluation to a more challenging setting by conducting a human annotation process of long-form summarization.