Repairs in a Block World: A New Benchmark for Handling User Corrections with Multi-Modal Language Models

In dialogue, the addressee may initially misunderstand the speaker and respond erroneously, often prompting the speaker to correct the misunderstanding in the next turn with a Third Position Repair (TPR). The ability to process and respond appropriately to such repair sequences is thus crucial in conversational AI systems. In this paper, we first collect, analyse, and publicly release BlockWorld-Repairs: a dataset of multi-modal TPR sequences in an instruction-following manipulation task that is, by design, rife with referential ambiguity. We employ this dataset to evaluate several state-of-the-art Vision and Language Models (VLM) across multiple settings, focusing on their capability to process and accurately respond to TPRs and thus recover from miscommunication. We find that, compared to humans, all models significantly underperform in this task. We then show that VLMs can benefit from specialised losses targeting relevant tokens during fine-tuning, achieving better performance and generisability. Our results suggest that these models are not yet ready to be deployed in multi-modal collaborative settings where repairs are common, and highlight the need to design training regimes and objectives that facilitate learning from interaction.

'What are you referring to?' Evaluating the Ability of Multi-Modal Dialogue Models to Process Clarificational Exchanges

Referential ambiguities arise in dialogue when a referring expression does not uniquely identify the intended referent for the addressee. Addressees usually detect such ambiguities immediately and work with the speaker to repair it using meta-communicative, Clarificational Exchanges (CE): a Clarification Request (CR) and a response. Here, we argue that the ability to generate and respond to CRs imposes specific constraints on the architecture and objective functions of multi-modal, visually grounded dialogue models. We use the SIMMC 2.0 dataset to evaluate the ability of different state-of-the-art model architectures to process CEs, with a metric that probes the contextual updates that arise from them in the model. We find that language-based models are able to encode simple multi-modal semantic information and process some CEs, excelling with those related to the dialogue history, whilst multi-modal models can use additional learning objectives to obtain disentangled object representations, which become crucial to handle complex referential ambiguities across modalities overall.