Automated Collection of Evaluation Dataset for Semantic Search in Low-Resource Domain Language

Domain-specific languages that use a lot of specific terminology often fall into the category of low-resource languages. Collecting test datasets in a narrow domain is time-consuming and requires skilled human resources with domain knowledge and training for the annotation task. This study addresses the challenge of automated collecting test datasets to evaluate semantic search in low-resource domain-specific German language of the process industry. Our approach proposes an end-to-end annotation pipeline for automated query generation to the score reassessment of query-document pairs. To overcome the lack of text encoders trained in the German chemistry domain, we explore a principle of an ensemble of "weak" text encoders trained on common knowledge datasets. We combine individual relevance scores from diverse models to retrieve document candidates and relevance scores generated by an LLM, aiming to achieve consensus on query-document alignment. Evaluation results demonstrate that the ensemble method significantly improves alignment with human-assigned relevance scores, outperforming individual models in both inter-coder agreement and accuracy metrics. These findings suggest that ensemble learning can effectively adapt semantic search systems for specialized, low-resource languages, offering a practical solution to resource limitations in domain-specific contexts.

Generative User-Experience Research for Developing Domain-specific Natural Language Processing Applications

User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for system users. Most of the UX research for machine learning (ML) or natural language processing (NLP) focuses on a data-driven methodology, i.e., it fails to focus on users' requirements, and engages domain users mainly for usability evaluation. Moreover, more typical UX methods tailor the systems towards user usability, unlike learning about the user needs first. The paper proposes a methodology for integrating generative UX research into developing domain NLP applications. Generative UX research employs domain users at the initial stages of prototype development, i.e., ideation and concept evaluation, and the last stage for evaluating the change in user value. In the case study, we report the full-cycle prototype development of a domain-specific semantic search for daily operations in the process industry. Our case study shows that involving domain experts increases their interest and trust in the final NLP application. Moreover, we show that synergetic UX+NLP research efficiently considers data- and user-driven opportunities and constraints, which can be crucial for NLP applications in narrow domains