Abstract:We present ACME: A Chatbot for asylum-seeking Migrants in Europe. ACME relies on computational argumentation and aims to help migrants identify the highest level of protection they can apply for. This would contribute to a more sustainable migration by reducing the load on territorial commissions, Courts, and humanitarian organizations supporting asylum applicants. We describe the context, system architectures, technologies, and the case study used to run the demonstration.
Abstract:Dialogue systems are widely used in AI to support timely and interactive communication with users. We propose a general-purpose dialogue system architecture that leverages computational argumentation and state-of-the-art language technologies. We illustrate and evaluate the system using a COVID-19 vaccine information case study.