Mapping the Technological Future: A Topic, Sentiment, and Emotion Analysis in Social Media Discourse

People worldwide are currently confronted with a number of technological challenges, which act as a potent source of uncertainty. The uncertainty arising from the volatility and unpredictability of technology (such as AI) and its potential consequences is widely discussed on social media. This study uses BERTopic modelling along with sentiment and emotion analysis on 1.5 million tweets from 2021 to 2023 to identify anticipated tech-driven futures and capture the emotions communicated by 400 key opinion leaders (KOLs). Findings indicate positive sentiment significantly outweighs negative, with a prevailing dominance of positive anticipatory emotions. Specifically, the 'Hope' score is approximately 10.33\% higher than the median 'Anxiety' score. KOLs emphasize 'Optimism' and benefits over 'Pessimism' and challenges. The study emphasizes the important role KOLs play in shaping future visions through anticipatory discourse and emotional tone during times of technological uncertainty.

What Twitter Data Tell Us about the Future?

Anticipation is a fundamental human cognitive ability that involves thinking about and living towards the future. While language markers reflect anticipatory thinking, research on anticipation from the perspective of natural language processing is limited. This study aims to investigate the futures projected by futurists on Twitter and explore the impact of language cues on anticipatory thinking among social media users. We address the research questions of what futures Twitter's futurists anticipate and share, and how these anticipated futures can be modeled from social data. To investigate this, we review related works on anticipation, discuss the influence of language markers and prestigious individuals on anticipatory thinking, and present a taxonomy system categorizing futures into "present futures" and "future present". This research presents a compiled dataset of over 1 million publicly shared tweets by future influencers and develops a scalable NLP pipeline using SOTA models. The study identifies 15 topics from the LDA approach and 100 distinct topics from the BERTopic approach within the futurists' tweets. These findings contribute to the research on topic modelling and provide insights into the futures anticipated by Twitter's futurists. The research demonstrates the futurists' language cues signals futures-in-the-making that enhance social media users to anticipate their own scenarios and respond to them in present. The fully open-sourced dataset, interactive analysis, and reproducible source code are available for further exploration.