In Praise of Stubbornness: The Case for Cognitive-Dissonance-Aware Knowledge Updates in LLMs

Despite remarkable capabilities, large language models (LLMs) struggle to continually update their knowledge without catastrophic forgetting. In contrast, humans effortlessly integrate new information, detect conflicts with existing beliefs, and selectively update their mental models. This paper introduces a cognitive-inspired investigation paradigm to study continual knowledge updating in LLMs. We implement two key components inspired by human cognition: (1) Dissonance and Familiarity Awareness, analyzing model behavior to classify information as novel, familiar, or dissonant; and (2) Targeted Network Updates, which track neural activity to identify frequently used (stubborn) and rarely used (plastic) neurons. Through carefully designed experiments in controlled settings, we uncover a number of empirical findings demonstrating the potential of this approach. First, dissonance detection is feasible using simple activation and gradient features, suggesting potential for cognitive-inspired training. Second, we find that non-dissonant updates largely preserve prior knowledge regardless of targeting strategy, revealing inherent robustness in LLM knowledge integration. Most critically, we discover that dissonant updates prove catastrophically destructive to the model's knowledge base, indiscriminately affecting even information unrelated to the current updates. This suggests fundamental limitations in how neural networks handle contradictions and motivates the need for new approaches to knowledge updating that better mirror human cognitive mechanisms.