Urban traffic attributed to commercial and industrial transportation is observed to largely affect living standards in cities due to external effects pertaining to pollution and congestion. In order to counter this, smart cities deploy technological tools to achieve sustainability. Such tools include Digital Twins (DT)s which are virtual replicas of real-life physical systems. Research suggests that DTs can be very beneficial in how they control a physical system by constantly optimizing its performance. The concept has been extensively studied in other technology-driven industries like manufacturing. However, little work has been done with regards to their application in urban logistics. In this paper, we seek to provide a framework by which DTs could be easily adapted to urban logistics networks. To do this, we provide a characterization of key factors in urban logistics for dynamic decision-making. We also survey previous research on DT applications in urban logistics as we found that a holistic overview is lacking. Using this knowledge in combination with the characterization, we produce a conceptual model that describes the ontology, learning capabilities and optimization prowess of an urban logistics digital twin through its quantitative models. We finish off with a discussion on potential research benefits and limitations based on previous research and our practical experience.