Capturing Failures of Large Language Models via Human Cognitive Biases

Large language models generate complex, open-ended outputs: instead of outputting a single class, they can write summaries, generate dialogue, and produce working code. In order to study the reliability of these open-ended systems, we must understand not just when they fail, but also how they fail. To approach this, we draw inspiration from human cognitive biases -- systematic patterns of deviation from rational judgement. Specifically, we use cognitive biases to (i) identify inputs that models are likely to err on, and (ii) develop tests to qualitatively characterize their errors on these inputs. Using code generation as a case study, we find that OpenAI's Codex errs predictably based on how the input prompt is framed, adjusts outputs towards anchors, and is biased towards outputs that mimic frequent training examples. We then use our framework to uncover high-impact errors such as incorrectly deleting files. Our experiments suggest that cognitive science can be a useful jumping-off point to better understand how contemporary machine learning systems behave.