Designing Speech Technologies for Australian Aboriginal English: Opportunities, Risks and Participation

In Australia, post-contact language varieties, including creoles and local varieties of international languages, emerged as a result of forced contact between Indigenous communities and English speakers. These contact varieties are widely used, yet are poorly supported by language technologies. This gap presents barriers to participation in civil and economic society for Indigenous communities using these varieties, and reproduces minoritisation of contemporary Indigenous sociolinguistic identities. This paper concerns three questions regarding this context. First, can speech technologies support speakers of Australian Aboriginal English, a local indigenised variety of English? Second, what risks are inherent in such a project? Third, what technology development practices are appropriate for this context, and how can researchers integrate meaningful community participation in order to mitigate risks? We argue that opportunities do exist -- as well as risks -- and demonstrate this through a case study exploring design practices in a real-world project aiming to improve speech technologies for Australian Aboriginal English. We discuss how we integrated culturally appropriate and participatory processes throughout the project. We call for increased support for languages used by Indigenous communities, including contact varieties, which provide practical economic and socio-cultural benefits, provided that participatory and culturally safe practices are enacted.

"It's how you do things that matters": Attending to Process to Better Serve Indigenous Communities with Language Technologies

Indigenous languages are historically under-served by Natural Language Processing (NLP) technologies, but this is changing for some languages with the recent scaling of large multilingual models and an increased focus by the NLP community on endangered languages. This position paper explores ethical considerations in building NLP technologies for Indigenous languages, based on the premise that such projects should primarily serve Indigenous communities. We report on interviews with 17 researchers working in or with Aboriginal and/or Torres Strait Islander communities on language technology projects in Australia. Drawing on insights from the interviews, we recommend practices for NLP researchers to increase attention to the process of engagements with Indigenous communities, rather than focusing only on decontextualised artefacts.

A Systematic Review and Thematic Analysis of Community-Collaborative Approaches to Computing Research

HCI researchers have been gradually shifting attention from individual users to communities when engaging in research, design, and system development. However, our field has yet to establish a cohesive, systematic understanding of the challenges, benefits, and commitments of community-collaborative approaches to research. We conducted a systematic review and thematic analysis of 47 computing research papers discussing participatory research with communities for the development of technological artifacts and systems, published over the last two decades. From this review, we identified seven themes associated with the evolution of a project: from establishing community partnerships to sustaining results. Our findings suggest that several tensions characterize these projects, many of which relate to the power and position of researchers, and the computing research environment, relative to community partners. We discuss the implications of our findings and offer methodological proposals to guide HCI, and computing research more broadly, towards practices that center communities.