Seek and You Shall Find: Design & Evaluation of a Context-Aware Interactive Search Companion

Many users struggle with effective online search and critical evaluation, especially in high-stakes domains like health, while often overestimating their digital literacy. Thus, in this demo, we present an interactive search companion that seamlessly integrates expert search strategies into existing search engine result pages. Providing context-aware tips on clarifying information needs, improving query formulation, encouraging result exploration, and mitigating biases, our companion aims to foster reflective search behaviour while minimising cognitive burden. A user study demonstrates the companion's successful encouragement of more active and exploratory search, leading users to submit 75 % more queries and view roughly twice as many results, as well as performance gains in difficult tasks. This demo illustrates how lightweight, contextual guidance can enhance search literacy and empower users through micro-learning opportunities. While the vision involves real-time LLM adaptivity, this study utilises a controlled implementation to test the underlying intervention strategies.

"Can You Tell Me?": Designing Copilots to Support Human Judgement in Online Information Seeking

Generative AI (GenAI) tools are transforming information seeking, but their fluent, authoritative responses risk overreliance and discourage independent verification and reasoning. Rather than replacing the cognitive work of users, GenAI systems should be designed to support and scaffold it. Therefore, this paper introduces an LLM-based conversational copilot designed to scaffold information evaluation rather than provide answers and foster digital literacy skills. In a pre-registered, randomised controlled trial (N=261) examining three interface conditions including a chat-based copilot, our mixed-methods analysis reveals that users engaged deeply with the copilot, demonstrating metacognitive reflection. However, the copilot did not significantly improve answer correctness or search engagement, largely due to a "time-on-chat vs. exploration" trade-off and users' bias toward positive information. Qualitative findings reveal tension between the copilot's Socratic approach and users' desire for efficiency. These results highlight both the promise and pitfalls of pedagogical copilots, and we outline design pathways to reconcile literacy goals with efficiency demands.

Hate Speech Detection with Generalizable Target-aware Fairness

To counter the side effect brought by the proliferation of social media platforms, hate speech detection (HSD) plays a vital role in halting the dissemination of toxic online posts at an early stage. However, given the ubiquitous topical communities on social media, a trained HSD classifier easily becomes biased towards specific targeted groups (e.g., female and black people), where a high rate of false positive/negative results can significantly impair public trust in the fairness of content moderation mechanisms, and eventually harm the diversity of online society. Although existing fairness-aware HSD methods can smooth out some discrepancies across targeted groups, they are mostly specific to a narrow selection of targets that are assumed to be known and fixed. This inevitably prevents those methods from generalizing to real-world use cases where new targeted groups constantly emerge over time. To tackle this defect, we propose Generalizable target-aware Fairness (GetFair), a new method for fairly classifying each post that contains diverse and even unseen targets during inference. To remove the HSD classifier's spurious dependence on target-related features, GetFair trains a series of filter functions in an adversarial pipeline, so as to deceive the discriminator that recovers the targeted group from filtered post embeddings. To maintain scalability and generalizability, we innovatively parameterize all filter functions via a hypernetwork that is regularized by the semantic affinity among targets. Taking a target's pretrained word embedding as input, the hypernetwork generates the weights used by each target-specific filter on-the-fly without storing dedicated filter parameters. Finally, comparative experiments on two HSD datasets have shown advantageous performance of GetFair on out-of-sample targets.