Reinforcement Learning for Micro-Level Claims Reserving

Outstanding claim liabilities are revised repeatedly as claims develop, yet most modern reserving models are trained as one-shot predictors and typically learn only from settled claims. We formulate individual claims reserving as a claim-level Markov decision process in which an agent sequentially updates outstanding claim liability (OCL) estimates over development, using continuous actions and a reward design that balances accuracy with stable reserve revisions. A key advantage of this reinforcement learning (RL) approach is that it can learn from all observed claim trajectories, including claims that remain open at valuation, thereby avoiding the reduced sample size and selection effects inherent in supervised methods trained on ultimate outcomes only. We also introduce practical components needed for actuarial use -- initialisation of new claims, temporally consistent tuning via a rolling-settlement scheme, and an importance-weighting mechanism to mitigate portfolio-level underestimation driven by the rarity of large claims. On CAS and SPLICE synthetic general insurance datasets, the proposed Soft Actor-Critic implementation delivers competitive claim-level accuracy and strong aggregate OCL performance, particularly for the immature claim segments that drive most of the liability.

Smoothness and monotonicity constraints for neural networks using ICEnet

Deep neural networks have become an important tool for use in actuarial tasks, due to the significant gains in accuracy provided by these techniques compared to traditional methods, but also due to the close connection of these models to the Generalized Linear Models (GLMs) currently used in industry. Whereas constraining GLM parameters relating to insurance risk factors to be smooth or exhibit monotonicity is trivial, methods to incorporate such constraints into deep neural networks have not yet been developed. This is a barrier for the adoption of neural networks in insurance practice since actuaries often impose these constraints for commercial or statistical reasons. In this work, we present a novel method for enforcing constraints within deep neural network models, and we show how these models can be trained. Moreover, we provide example applications using real-world datasets. We call our proposed method ICEnet to emphasize the close link of our proposal to the individual conditional expectation (ICE) model interpretability technique.