Interaction in Remote Peddling Using Avatar Robot by People with Disabilities

Telework "avatar work," in which people with disabilities can engage in physical work such as customer service, is being implemented in society. In order to enable avatar work in a variety of occupations, we propose a mobile sales system using a mobile frozen drink machine and an avatar robot "OriHime", focusing on mobile customer service like peddling. The effect of the peddling by the system on the customers are examined based on the results of video annotation.

Avatar Work: Telework for Disabled People Unable to Go Outside by Using Avatar Robots "OriHime-D" and Its Verification

In this study, we propose a telework "avatar work" that enables people with disabilities to engage in physical works such as customer service in order to realize an inclusive society, where we can do anything if we have free mind, even though we are bedridden. In avatar work, disabled people can remotely engage in physical work by operating a proposed robot "OriHime-D" with a mouse or gaze input depending on their own disabilities. As a social implementation initiative of avatar work, we have opened a two-week limited avatar robot cafe and have evaluated remote employment by people with disabilities using OriHime-D. As the results by 10 people with disabilities, we have confirmed that the proposed avatar work leads to mental fulfillment for people with disparities, and can be designed with adaptable workload. In addition, we have confirmed that the work content of the experimental cafe is appropriate for people with a variety of disabilities seeking social participation. This study contributes to fulfillment all through life and lifetime working, and at the same time leads to a solution to the employment shortage problem.