Abstract:Ride-hailing services, such as Didi Chuxing, Lyft, and Uber, arrange thousands of cars to meet ride requests throughout the day. We consider a Markov decision process (MDP) model of a ride-hailing service system, framing it as a reinforcement learning (RL) problem. The simultaneous control of many agents (cars) presents a challenge for the MDP optimization because the action space grows exponentially with the number of cars. We propose a special decomposition for the MDP actions by sequentially assigning tasks to the drivers. The new actions structure resolves the scalability problem and enables the use of deep RL algorithms for control policy optimization. We demonstrate the benefit of our proposed decomposition with a numerical experiment based on real data from Didi Chuxing.