How good is my story? Towards quantitative metrics for evaluating LLM-generated XAI narratives

A rapidly developing application of LLMs in XAI is to convert quantitative explanations such as SHAP into user-friendly narratives to explain the decisions made by smaller prediction models. Evaluating the narratives without relying on human preference studies or surveys is becoming increasingly important in this field. In this work we propose a framework and explore several automated metrics to evaluate LLM-generated narratives for explanations of tabular classification tasks. We apply our approach to compare several state-of-the-art LLMs across different datasets and prompt types. As a demonstration of their utility, these metrics allow us to identify new challenges related to LLM hallucinations for XAI narratives.

Exposing Image Classifier Shortcuts with Counterfactual Frequency (CoF) Tables

The rise of deep learning in image classification has brought unprecedented accuracy but also highlighted a key issue: the use of 'shortcuts' by models. Such shortcuts are easy-to-learn patterns from the training data that fail to generalise to new data. Examples include the use of a copyright watermark to recognise horses, snowy background to recognise huskies, or ink markings to detect malignant skin lesions. The explainable AI (XAI) community has suggested using instance-level explanations to detect shortcuts without external data, but this requires the examination of many explanations to confirm the presence of such shortcuts, making it a labour-intensive process. To address these challenges, we introduce Counterfactual Frequency (CoF) tables, a novel approach that aggregates instance-based explanations into global insights, and exposes shortcuts. The aggregation implies the need for some semantic concepts to be used in the explanations, which we solve by labelling the segments of an image. We demonstrate the utility of CoF tables across several datasets, revealing the shortcuts learned from them.

Tell Me a Story! Narrative-Driven XAI with Large Language Models

In today's critical domains, the predominance of black-box machine learning models amplifies the demand for Explainable AI (XAI). The widely used SHAP values, while quantifying feature importance, are often too intricate and lack human-friendly explanations. Furthermore, counterfactual (CF) explanations present `what ifs' but leave users grappling with the 'why'. To bridge this gap, we introduce XAIstories. Leveraging Large Language Models, XAIstories provide narratives that shed light on AI predictions: SHAPstories do so based on SHAP explanations to explain a prediction score, while CFstories do so for CF explanations to explain a decision. Our results are striking: over 90% of the surveyed general audience finds the narrative generated by SHAPstories convincing. Data scientists primarily see the value of SHAPstories in communicating explanations to a general audience, with 92% of data scientists indicating that it will contribute to the ease and confidence of nonspecialists in understanding AI predictions. Additionally, 83% of data scientists indicate they are likely to use SHAPstories for this purpose. In image classification, CFstories are considered more or equally convincing as users own crafted stories by over 75% of lay user participants. CFstories also bring a tenfold speed gain in creating a narrative, and improves accuracy by over 20% compared to manually created narratives. The results thereby suggest that XAIstories may provide the missing link in truly explaining and understanding AI predictions.