Confidence-based Estimators for Predictive Performance in Model Monitoring

After a machine learning model has been deployed into production, its predictive performance needs to be monitored. Ideally, such monitoring can be carried out by comparing the model's predictions against ground truth labels. For this to be possible, the ground truth labels must be available relatively soon after inference. However, there are many use cases where ground truth labels are available only after a significant delay, or in the worst case, not at all. In such cases, directly monitoring the model's predictive performance is impossible. Recently, novel methods for estimating the predictive performance of a model when ground truth is unavailable have been developed. Many of these methods leverage model confidence or other uncertainty estimates and are experimentally compared against a naive baseline method, namely Average Confidence (AC), which estimates model accuracy as the average of confidence scores for a given set of predictions. However, until now the theoretical properties of the AC method have not been properly explored. In this paper, we try to fill this gap by reviewing the AC method and show that under certain general assumptions, it is an unbiased and consistent estimator of model accuracy with many desirable properties. We also compare this baseline estimator against some more complex estimators empirically and show that in many cases the AC method is able to beat the others, although the comparative quality of the different estimators is heavily case-dependent.

We don't need no labels: Estimating post-deployment model performance under covariate shift without ground truth

The performance of machine learning models often degrades after deployment due to data distribution shifts. In many use cases, it is impossible to calculate the post-deployment performance because labels are unavailable or significantly delayed. Proxy methods for evaluating model performance stability, like drift detection techniques, do not properly quantify data distribution shift impact. As a solution, we propose a robust and accurate performance estimation method for evaluating ML classification models on unlabeled data that accurately quantifies the impact of covariate shift on model performance. We call it multi-calibrated confidence-based performance estimation (M-CBPE). It is model and data-type agnostic and works for any performance metric. It does not require access to the monitored model - it uses the model predictions and probability estimates. M-CBPE does not need user input on the nature of the covariate shift as it fully learns from the data. We evaluate it with over 600 dataset-model pairs from US census data and compare it with multiple benchmarks using several evaluation metrics. Results show that M-CBPE is the best method to estimate the performance of classification models in any evaluation context.