Abstract:Product images are the most impressing medium of customer interaction on the product detail pages of e-commerce websites. Millions of products are onboarded on to webstore catalogues daily and maintaining a high quality bar for a product's set of images is a problem at scale. Grouping products by categories, clothing is a very high volume and high velocity category and thus deserves its own attention. Given the scale it is challenging to monitor the completeness of image set, which adequately details the product for the consumers, which in turn often leads to a poor customer experience and thus customer drop off. To supervise the quality and completeness of the images in the product pages for these product types and suggest improvements, we propose a Human Pose Detection based unsupervised method to scan the image set of a product for the missing ones. The unsupervised approach suggests a fair approach to sellers based on product and category irrespective of any biases. We first create a reference image set of popular products with wholesome imageset. Then we create clusters of images to label most desirable poses to form the classes for the reference set from these ideal products set. Further, for all test products we scan the images for all desired pose classes w.r.t. reference set poses, determine the missing ones and sort them in the order of potential impact. These missing poses can further be used by the sellers to add enriched product listing image. We gathered data from popular online webstore and surveyed ~200 products manually, a large fraction of which had at least 1 repeated image or missing variant, and sampled 3K products(~20K images) of which a significant proportion had scope for adding many image variants as compared to high rated products which had more than double image variants, indicating that our model can potentially be used on a large scale.
Abstract:We showcase a novel solution to a recommendation system problem where we face a perpetual soft item cold start issue. Our system aims to recommend demanded products to prospective sellers for listing in Amazon stores. These products always have only few interactions thereby giving rise to a perpetual soft item cold start situation. Modern collaborative filtering methods solve cold start using content attributes and exploit the existing implicit signals from warm start items. This approach fails in our use-case since our entire item set faces cold start issue always. Our Product Graph has over 500 Million nodes and over 5 Billion edges which makes training and inference using modern graph algorithms very compute intensive. To overcome these challenges we propose a system which reduces the dataset size and employs an improved modelling technique to reduce storage and compute without loss in performance. Particularly, we reduce our graph size using a filtering technique and then exploit this reduced product graph using Weighted Averaging of Messages over Layers (WAML) algorithm. WAML simplifies training on large graphs and improves over previous methods by reducing compute time to 1/7 of LightGCN and 1/26 of Graph Attention Network (GAT) and increasing recall$@100$ by 66% over LightGCN and 2.3x over GAT.