Abstract:Recommender systems often struggle with long-tail distributions and limited item catalog exposure, where a small subset of popular items dominates recommendations. This challenge is especially critical in large-scale online retail settings with extensive and diverse product assortments. This paper introduces an approach to enhance catalog coverage without compromising recommendation quality in the existing digital recommendation pipeline at IKEA Retail. Drawing inspiration from recent advances in negative sampling to address popularity bias, we integrate contrastive learning with carefully selected negative samples. Through offline and online evaluations, we demonstrate that our method improves catalog coverage, ensuring a more diverse set of recommendations yet preserving strong recommendation performance.



Abstract:In recent years, deep learning has gained an indisputable success in computer vision, speech recognition, and natural language processing. After its rising success on these challenging areas, it has been studied on recommender systems as well, but mostly to include content features into traditional methods. In this paper, we introduce a generalized neural network-based recommender framework that is easily extendable by additional networks. This framework named NHR, short for Neural Hybrid Recommender allows us to include more elaborate information from the same and different data sources. We have worked on item prediction problems, but the framework can be used for rating prediction problems as well with a single change on the loss function. To evaluate the effect of such a framework, we have tested our approach on benchmark and not yet experimented datasets. The results in these real-world datasets show the superior performance of our approach in comparison with the state-of-the-art methods.