Abstract:Industrial robots become increasingly prevalent, resulting in a growing need for intuitive, comforting human-robot collaboration. We present a user-aware robotic system that adapts to operator behavior in real time while non-intrusively monitoring physiological signals to create a more responsive and empathetic environment. Our prototype dynamically adjusts robot speed and movement patterns while measuring operator pupil dilation and proximity. Our user study compares this adaptive system to a non-adaptive counterpart, and demonstrates that the adaptive system significantly reduces both perceived and physiologically measured cognitive load while enhancing usability. Participants reported increased feelings of comfort, safety, trust, and a stronger sense of collaboration when working with the adaptive robot. This highlights the potential of integrating real-time physiological data into human-robot interaction paradigms. This novel approach creates more intuitive and collaborative industrial environments where robots effectively 'read' and respond to human cognitive states, and we feature all data and code for future use.
Abstract:The use of natural language and voice-based interfaces gradu-ally transforms how consumers search, shop, and express their preferences. The current work explores how changes in the syntactical structure of the interaction with conversational interfaces (command vs. request based expression modalities) negatively affects consumers' subjective task enjoyment and systematically alters objective vocal features in the human voice. We show that requests (vs. commands) lead to an in-crease in phonetic convergence and lower phonetic latency, and ultimately a more natural task experience for consumers. To the best of our knowledge, this is the first work docu-menting that altering the input modality of how consumers interact with smart objects systematically affects consumers' IoT experience. We provide evidence that altering the required input to initiate a conversation with smart objects provokes systematic changes both in terms of consumers' subjective experience and objective phonetic changes in the human voice. The current research also makes a methodological con-tribution by highlighting the unexplored potential of feature extraction in human voice as a novel data format linking consumers' vocal features during speech formation and their sub-jective task experiences.