E-ARMOR: Edge case Assessment and Review of Multilingual Optical Character Recognition

Optical Character Recognition (OCR) in multilingual, noisy, and diverse real-world images remains a significant challenge for optical character recognition systems. With the rise of Large Vision-Language Models (LVLMs), there is growing interest in their ability to generalize and reason beyond fixed OCR pipelines. In this work, we introduce Sprinklr-Edge-OCR, a novel OCR system built specifically optimized for edge deployment in resource-constrained environments. We present a large-scale comparative evaluation of five state-of-the-art LVLMs (InternVL, Qwen, GOT OCR, LLaMA, MiniCPM) and two traditional OCR systems (Sprinklr-Edge-OCR, SuryaOCR) on a proprietary, doubly hand annotated dataset of multilingual (54 languages) images. Our benchmark covers a broad range of metrics including accuracy, semantic consistency, language coverage, computational efficiency (latency, memory, GPU usage), and deployment cost. To better reflect real-world applicability, we also conducted edge case deployment analysis, evaluating model performance on CPU only environments. Among the results, Qwen achieved the highest precision (0.54), while Sprinklr-Edge-OCR delivered the best overall F1 score (0.46) and outperformed others in efficiency, processing images 35 faster (0.17 seconds per image on average) and at less than 0.01 of the cost (0.006 USD per 1,000 images) compared to LVLM. Our findings demonstrate that the most optimal OCR systems for edge deployment are the traditional ones even in the era of LLMs due to their low compute requirements, low latency, and very high affordability.

KnowsLM: A framework for evaluation of small language models for knowledge augmentation and humanised conversations

In the evolving landscape of conversational AI, generating concise, context-aware, and human-like dialogue using small and medium-sized language models (LLMs) remains a complex challenge. This study investigates the influence of LoRA rank, dataset scale, and prompt prefix design on both knowledge retention and stylistic alignment. While fine-tuning improves fluency and enables stylistic customization, its ability to integrate unseen knowledge is constrained -- particularly with smaller datasets. Conversely, RAG-augmented models, equipped to incorporate external documents at inference, demonstrated superior factual accuracy on out-of-distribution prompts, though they lacked the stylistic consistency achieved by fine-tuning. Evaluations by LLM-based judges across knowledge accuracy, conversational quality, and conciseness suggest that fine-tuning is best suited for tone adaptation, whereas RAG excels at real-time knowledge augmentation.

CultureVo: The Serious Game of Utilizing Gen AI for Enhancing Cultural Intelligence

CultureVo, Inc. has developed the Integrated Culture Learning Suite (ICLS) to deliver foundational knowledge of world cultures through a combination of interactive lessons and gamified experiences. This paper explores how Generative AI powered by open source Large Langauge Models are utilized within the ICLS to enhance cultural intelligence. The suite employs Generative AI techniques to automate the assessment of learner knowledge, analyze behavioral patterns, and manage interactions with non-player characters using real time learner assessment. Additionally, ICLS provides contextual hint and recommend course content by assessing learner proficiency, while Generative AI facilitates the automated creation and validation of educational content.

Introducing a new hyper-parameter for RAG: Context Window Utilization

This paper introduces a new hyper-parameter for Retrieval-Augmented Generation (RAG) systems called Context Window Utilization. RAG systems enhance generative models by incorporating relevant information retrieved from external knowledge bases, improving the factual accuracy and contextual relevance of generated responses. The size of the text chunks retrieved and processed is a critical factor influencing RAG performance. This study aims to identify the optimal chunk size that maximizes answer generation quality. Through systematic experimentation, we analyze the effects of varying chunk sizes on the efficiency and effectiveness of RAG frameworks. Our findings reveal that an optimal chunk size balances the trade-off between providing sufficient context and minimizing irrelevant information. These insights are crucial for enhancing the design and implementation of RAG systems, underscoring the importance of selecting an appropriate chunk size to achieve superior performance.

Context-augmented Retrieval: A Novel Framework for Fast Information Retrieval based Response Generation using Large Language Model

Generating high-quality answers consistently by providing contextual information embedded in the prompt passed to the Large Language Model (LLM) is dependent on the quality of information retrieval. As the corpus of contextual information grows, the answer/inference quality of Retrieval Augmented Generation (RAG) based Question Answering (QA) systems declines. This work solves this problem by combining classical text classification with the Large Language Model (LLM) to enable quick information retrieval from the vector store and ensure the relevancy of retrieved information. For the same, this work proposes a new approach Context Augmented retrieval (CAR), where partitioning of vector database by real-time classification of information flowing into the corpus is done. CAR demonstrates good quality answer generation along with significant reduction in information retrieval and answer generation time.

Evaluating the Efficacy of Open-Source LLMs in Enterprise-Specific RAG Systems: A Comparative Study of Performance and Scalability

This paper presents an analysis of open-source large language models (LLMs) and their application in Retrieval-Augmented Generation (RAG) tasks, specific for enterprise-specific data sets scraped from their websites. With the increasing reliance on LLMs in natural language processing, it is crucial to evaluate their performance, accessibility, and integration within specific organizational contexts. This study examines various open-source LLMs, explores their integration into RAG frameworks using enterprise-specific data, and assesses the performance of different open-source embeddings in enhancing the retrieval and generation process. Our findings indicate that open-source LLMs, combined with effective embedding techniques, can significantly improve the accuracy and efficiency of RAG systems, offering a viable alternative to proprietary solutions for enterprises.

COS-Mix: Cosine Similarity and Distance Fusion for Improved Information Retrieval

This study proposes a novel hybrid retrieval strategy for Retrieval-Augmented Generation (RAG) that integrates cosine similarity and cosine distance measures to improve retrieval performance, particularly for sparse data. The traditional cosine similarity measure is widely used to capture the similarity between vectors in high-dimensional spaces. However, it has been shown that this measure can yield arbitrary results in certain scenarios. To address this limitation, we incorporate cosine distance measures to provide a complementary perspective by quantifying the dissimilarity between vectors. Our approach is experimented on proprietary data, unlike recent publications that have used open-source datasets. The proposed method demonstrates enhanced retrieval performance and provides a more comprehensive understanding of the semantic relationships between documents or items. This hybrid strategy offers a promising solution for efficiently and accurately retrieving relevant information in knowledge-intensive applications, leveraging techniques such as BM25 (sparse) retrieval , vector (Dense) retrieval, and cosine distance based retrieval to facilitate efficient information retrieval.

Keyword Augmented Retrieval: Novel framework for Information Retrieval integrated with speech interface

Retrieving answers in a quick and low cost manner without hallucinations from a combination of structured and unstructured data using Language models is a major hurdle which prevents employment of Language models in knowledge retrieval automation. This becomes accentuated when one wants to integrate a speech interface. Besides, for commercial search and chatbot applications, complete reliance on commercial large language models (LLMs) like GPT 3.5 etc. can be very costly. In this work, authors have addressed this problem by first developing a keyword based search framework which augments discovery of the context to be provided to the large language model. The keywords in turn are generated by LLM and cached for comparison with keywords generated by LLM against the query raised. This significantly reduces time and cost to find the context within documents. Once the context is set, LLM uses that to provide answers based on a prompt tailored for Q&A. This research work demonstrates that use of keywords in context identification reduces the overall inference time and cost of information retrieval. Given this reduction in inference time and cost with the keyword augmented retrieval framework, a speech based interface for user input and response readout was integrated. This allowed a seamless interaction with the language model.