Variational Hierarchical Dialog Autoencoder for Dialog State Tracking Data Augmentation

Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models are used to augment the training dataset, benefit certain NLP tasks. In this work, we extend this approach to the task of dialog state tracking for goal-oriented dialogs. Since, goal-oriented dialogs naturally exhibit a hierarchical structure over utterances and related annotations, deep generative data augmentation for the task requires the generative model to be aware of the hierarchical nature. We propose the Variational Hierarchical Dialog Autoencoder (VHDA) for modeling complete aspects of goal-oriented dialogs, including linguistic features and underlying structured annotations, namely dialog acts and goals. We also propose two training policies to mitigate issues that arise with training VAE-based models. Experiments show that our hierarchical model is able to generate realistic and novel samples that improve the robustness of state-of-the-art dialog state trackers, ultimately improving the dialog state tracking performances on various dialog domains. Surprisingly, the ability to jointly generate dialog features enables our model to outperform previous state-of-the-arts in related subtasks, such as language generation and user simulation.