We propose characteristic-informed neural networks (CINN), a simple and efficient machine learning approach for solving forward and inverse problems involving hyperbolic PDEs. Like physics-informed neural networks (PINN), CINN is a meshless machine learning solver with universal approximation capabilities. Unlike PINN, which enforces a PDE softly via a multi-part loss function, CINN encodes the characteristics of the PDE in a general-purpose deep neural network trained with the usual MSE data-fitting regression loss and standard deep learning optimization methods. This leads to faster training and can avoid well-known pathologies of gradient descent optimization of multi-part PINN loss functions. If the characteristic ODEs can be solved exactly, which is true in important cases, the output of a CINN is an exact solution of the PDE, even at initialization, preventing the occurrence of non-physical outputs. Otherwise, the ODEs must be solved approximately, but the CINN is still trained only using a data-fitting loss function. The performance of CINN is assessed empirically in forward and inverse linear hyperbolic problems. These preliminary results indicate that CINN is able to improve on the accuracy of the baseline PINN, while being nearly twice as fast to train and avoiding non-physical solutions. Future extensions to hyperbolic PDE systems and nonlinear PDEs are also briefly discussed.