A Train Status Assistant for Indian Railways

Trains are part-and-parcel of every day lives in countries with large, diverse, multi-lingual population like India. Consequently, an assistant which can accurately predict and explain train delays will help people and businesses alike. We present a novel conversation agent which can engage with people about train status and inform them about its delay at in-line stations. It is trained on past delay data from a subset of trains and generalizes to others.