A Multifunction Printer CUI for the Blind

Advances in interface design using touch surfaces creates greater obstacles for blind and visually impaired users of technology. Conversational user interfaces offer a reasonable alternative for interactions and enable greater access and most importantly greater independence for the blind. This paper presents a case study of our work to develop a conversational user interface for accessibility for multifunction printers (MFP). It describes our approach to conversational interfaces in general and the specifics of the solution we created for MFPs. It also presents a user study we performed to assess the solution and guide our future efforts.