Personas Evolved: Designing Ethical LLM-Based Conversational Agent Personalities

The emergence of Large Language Models (LLMs) has revolutionized Conversational User Interfaces (CUIs), enabling more dynamic, context-aware, and human-like interactions across diverse domains, from social sciences to healthcare. However, the rapid adoption of LLM-based personas raises critical ethical and practical concerns, including bias, manipulation, and unforeseen social consequences. Unlike traditional CUIs, where personas are carefully designed with clear intent, LLM-based personas generate responses dynamically from vast datasets, making their behavior less predictable and harder to govern. This workshop aims to bridge the gap between CUI and broader AI communities by fostering a cross-disciplinary dialogue on the responsible design and evaluation of LLM-based personas. Bringing together researchers, designers, and practitioners, we will explore best practices, develop ethical guidelines, and promote frameworks that ensure transparency, inclusivity, and user-centered interactions. By addressing these challenges collaboratively, we seek to shape the future of LLM-driven CUIs in ways that align with societal values and expectations.

Designing AI Personalities: Enhancing Human-Agent Interaction Through Thoughtful Persona Design

In the rapidly evolving field of artificial intelligence (AI) agents, designing the agent's characteristics is crucial for shaping user experience. This workshop aims to establish a research community focused on AI agent persona design for various contexts, such as in-car assistants, educational tools, and smart home environments. We will explore critical aspects of persona design, such as voice, embodiment, and demographics, and their impact on user satisfaction and engagement. Through discussions and hands-on activities, we aim to propose practices and standards that enhance the ecological validity of agent personas. Topics include the design of conversational interfaces, the influence of agent personas on user experience, and approaches for creating contextually appropriate AI agents. This workshop will provide a platform for building a community dedicated to developing AI agent personas that better fit diverse, everyday interactions.