Formalization of Dialogue in the Decision Support System of Dr. Watson Type

The article further develops and formalizes a theory of friendly dialogue in an AI System of Dr. Watson type, as proposed in our previous publication[4],[19]. The main principle of this type of AI is to guide the user toward a solution in a friendly manner, using questions based on the analysis of user input and data collected in the system.

Dr. Watson type Artificial Intellect (AI) Systems

The article proposes a new type of AI system that does not give solutions directly but rather points toward it, friendly prompting the user with questions and adjusting messages. Models of AI human collaboration can be deduced from the classic literary example of interaction between Mr. Holmes and Dr. Watson from the stories by Conan Doyle, where the highly qualified expert Mr. Holmes answers questions posed by Dr. Watson. Here Mr. Holmes, with his rule-based calculations, logic, and memory management, apparently plays the role of an AI system, and Dr. Watson is the user. Looking into the same Holmes-Watson interaction, we find and promote another model in which the AI behaves like Dr. Watson, who, by asking questions and acting in a particular way, helps Holmes (the AI user) make the right decisions. We call the systems based on this principle "Dr. Watson-type systems." The article describes the properties of such systems and introduces two particular: Patient Management System for intensive care physicians and Data Error Prevention System.