Modeling Story Expectations to Understand Engagement: A Generative Framework Using LLMs

Understanding when and why consumers engage with stories is crucial for content creators and platforms. While existing theories suggest that audience beliefs of what is going to happen should play an important role in engagement decisions, empirical work has mostly focused on developing techniques to directly extract features from actual content, rather than capturing forward-looking beliefs, due to the lack of a principled way to model such beliefs in unstructured narrative data. To complement existing feature extraction techniques, this paper introduces a novel framework that leverages large language models to model audience forward-looking beliefs about how stories might unfold. Our method generates multiple potential continuations for each story and extracts features related to expectations, uncertainty, and surprise using established content analysis techniques. Applying our method to over 30,000 book chapters from Wattpad, we demonstrate that our framework complements existing feature engineering techniques by amplifying their marginal explanatory power on average by 31%. The results reveal that different types of engagement-continuing to read, commenting, and voting-are driven by distinct combinations of current and anticipated content features. Our framework provides a novel way to study and explore how audience forward-looking beliefs shape their engagement with narrative media, with implications for marketing strategy in content-focused industries.

The Challenge of Using LLMs to Simulate Human Behavior: A Causal Inference Perspective

Large Language Models (LLMs) have demonstrated impressive potential to simulate human behavior. Using a causal inference framework, we empirically and theoretically analyze the challenges of conducting LLM-simulated experiments, and explore potential solutions. In the context of demand estimation, we show that variations in the treatment included in the prompt (e.g., price of focal product) can cause variations in unspecified confounding factors (e.g., price of competitors, historical prices, outside temperature), introducing endogeneity and yielding implausibly flat demand curves. We propose a theoretical framework suggesting this endogeneity issue generalizes to other contexts and won't be fully resolved by merely improving the training data. Unlike real experiments where researchers assign pre-existing units across conditions, LLMs simulate units based on the entire prompt, which includes the description of the treatment. Therefore, due to associations in the training data, the characteristics of individuals and environments simulated by the LLM can be affected by the treatment assignment. We explore two potential solutions. The first specifies all contextual variables that affect both treatment and outcome, which we demonstrate to be challenging for a general-purpose LLM. The second explicitly specifies the source of treatment variation in the prompt given to the LLM (e.g., by informing the LLM that the store is running an experiment). While this approach only allows the estimation of a conditional average treatment effect that depends on the specific experimental design, it provides valuable directional results for exploratory analysis.