Abstract:We propose a text classification tool based on support vector machines for the assessment of organizational leadership styles, as appearing to Twitter users. We collected Twitter data over 51 days, related to the first 30 Italian organizations in the 2015 ranking of Forbes Global 2000-out of which we selected the five with the most relevant volumes of tweets. We analyzed the communication of the company leaders, together with the dialogue among the stakeholders of each company, to understand the association with perceived leadership styles and dimensions. To assess leadership profiles, we referred to the 10-factor model developed by Barchiesi and La Bella in 2007. We maintain the distinctiveness of the approach we propose, as it allows a rapid assessment of the perceived leadership capabilities of an enterprise, as they emerge from its social media interactions. It can also be used to show how companies respond and manage their communication when specific events take place, and to assess their stakeholder's reactions.
Abstract:This study looks for signals of economic awareness on online social media and tests their significance in economic predictions. The study analyses, over a period of two years, the relationship between the West Texas Intermediate daily crude oil price and multiple predictors extracted from Twitter, Google Trends, Wikipedia, and the Global Data on Events, Language, and Tone database (GDELT). Semantic analysis is applied to study the sentiment, emotionality and complexity of the language used. Autoregressive Integrated Moving Average with Explanatory Variable (ARIMAX) models are used to make predictions and to confirm the value of the study variables. Results show that the combined analysis of the four media platforms carries valuable information in making financial forecasting. Twitter language complexity, GDELT number of articles and Wikipedia page reads have the highest predictive power. This study also allows a comparison of the different fore-sighting abilities of each platform, in terms of how many days ahead a platform can predict a price movement before it happens. In comparison with previous work, more media sources and more dimensions of the interaction and of the language used are combined in a joint analysis.